Frequently Asked Questions

Everything you need to know before your stay

Find answers about reservations, arrival, and services at Marín Apartments. If you have any other questions, please write to us.

Check-in is from 2:00 PM. If the apartment is available and ready earlier, we can arrange early check-in free of charge, subject to confirmation.

Check-out is until 10:00 AM. We do not offer late check-out, as we need that time to clean and prepare the apartment for the next guests.

You can check availability and rates by clicking the "Book Now" button on our website and following the steps to make your reservation.

We have apartments for 2, 4 or 6 people, with 1, 2 or 3 bedrooms, respectively.

No. The apartments are distributed over three floors and access is only by stairs.

We do not have our own parking. Our guests usually park on the street in front of the building or in the surrounding area, subject to availability and respecting current signage.

With the standard rate, you pay the first night's stay within 24 hours of booking and the balance upon arrival. With the prepaid rate, you pay the total amount via bank transfer within 24 hours of booking.

Yes. Prices are expressed in US dollars and the values in pesos are indicative. If you pay in pesos, the official selling exchange rate of Banco de la Nación Argentina in effect on the day of payment will apply.

It depends on the chosen rate:

  • Standard Rate: If you cancel 30 days or more before check-in, we refund 100% of the deposit. With less than 30 days' notice or in case of no-show, the deposit is non-refundable.

  • Prepaid Rate: The amount paid is non-refundable in case of cancellation, no-show, or early departure.

Both rates allow one date change per reservation, requested at least 30 days prior to check-in and subject to availability.

The new stay must be within 12 months of the original check-in date. If the new rate is higher, the difference must be paid; if it is lower, the difference will not be refunded.

Changes are not permitted less than 30 days in advance. If you do not use the rescheduling option within the indicated timeframe, you will forfeit the amount paid.

Children up to and including 2 years old are not counted towards the apartment's occupancy if they share a bed with their parents, but this must be indicated when booking. We do not have cribs or extra beds.

Upon arrival, we will request the identity document of each guest and documentation proving their relationship to any accompanying minors. If you are not their mother, father, or legal guardian, please contact us before your arrival to inquire about the necessary documentation.

Each reserved apartment must house at least one person over the age of 25.

Yes. Each apartment has an oven, microwave, electric kettle, toaster, refrigerator, and dishes to prepare and enjoy your meals.

Yes, we have high-speed Wi-Fi available throughout the building.

Yes, we have hot/cold air conditioning in all rooms.

Yes, all apartments include sheets, blankets, towels, and bath towels.

We are located at Av. San Martín 77, in the heart of Puerto Iguazú, two and a half blocks from the commercial area.

How far is the bus terminal? The Puerto Iguazú bus terminal, next to the city's restaurant district, is approximately 500 meters from the accommodation, about an 8-minute walk.

Access to Iguazu National Park, on the Argentinian side, is approximately 18 km from the accommodation, about 30 minutes by car, depending on traffic.

No, pets are not allowed in the accommodation.

Smoking is not permitted inside apartments or in common areas. In units with a balcony or patio, smoking is only permitted in those outdoor spaces.

No. Only people registered on the reservation can enter the apartment.

Yes, from 10:00 PM to 8:00 AM, to respect the rest of other guests and neighbors.

No. As it is a family building, parties, bachelor/bachelorette parties, or similar events are not permitted.

The apartments are delivered clean, with bed linens and towels. We do not offer daily cleaning. For longer stays, we coordinate with the guest in advance to have the apartment checked and the bed linens and towels changed every 3 or 4 days.

Before arrival, please complete the web check-in and coordinate your entry. You can access the property independently using electronic locks or arrange for personal check-in between 12:00 PM and 8:00 PM. We do not have a 24-hour reception.

Check-in is from 2:00 PM. Early check-in is subject to availability and prior confirmation.